Superior Plus Propane Employee Spotlight March 2025

In this edition of our Employee Spotlight blog, we are pleased to recognize Melanie Burke, a highly valued member of our team who has an extensive background in the propane industry.

Melanie Burke, Regional Product Manager, Roebuck, SC

Melanie started her career in the propane industry in 2003 with Freeman Gas, where she eventually became the assistant controller. She was a key figure in the accounting department, managing pricing and systems updates, as well as appliance inventory. Joining the Superior Plus Propane team in spring of 2021 provided Melanie the opportunity to work in operations and finance. According to James Watson, our General Manager for the South region and Melanie’s supervisor, “Her transition from Accounting to Operations, where she played a crucial role in the RCC to Cargas conversion, was a milestone.”

Today, Melanie’s job requires her to work in many different areas of the business. Most notably, she has worked with a team to create an appliance warehousing database to track appliance sales in the South region of our company. “Her collaboration with the accounting and IT team to establish an improved inventory system in Cargas for all appliance inventory was a significant achievement. Melanie’s support for the large service and appliance business for the South, which generates very significant revenue for the company, is a testament to her impact,” replied James Watson when asked about Melanie’s professional achievements.

Helping Her Team Drives Melanie Professionally

Melanie enjoys many aspects of her job, but she finds the most satisfaction in helping her fellow employees and providing them with learning opportunities to improve and grow their careers.

In the past year, Melanie has worked closely with a team on the Appliance Warehousing Project. This project brought Melanie slightly out of her comfort zone and gave her the opportunity to learn how to use one of our major databases to track appliance sales in the south region. Of this project, Melanie said, “It was a challenge for me…I enjoy working with all sides of the business and helping improve anywhere I can.”

What Sets Melanie Apart

Not only does Melanie handle her day-to-day responsibilities exceptionally well, she also works on many special projects throughout the South region. She travels to locations to assist the customer service representatives in learning new tasks and helping them with many functions. Her role varies between marketing, accounting, IT, operations, and customer support.

Additionally, Melanie goes above and beyond to support our ACT drivers when deployed for hurricane duty. During hurricane season, she ensures the smooth deployment of up to five drivers for up to three weeks, servicing critical infrastructure for emergency propane service. Her support with travel arrangements and all billing for the contracts, often requiring her to work late nights and weekends, is a clear demonstration of her commitment to her role. When asked about Melanie, James Watson said, “she is a real asset to the region and the company.”

Life Outside the Office

When Melanie isn’t busy working, she enjoys spending time with her family. She loves to cook and paint and enjoys travelling.

Melanie exemplifies what it means to be an exceptional employee and a team player. Her hard work and dedication to her role and the company are apparent in the quality of her work. Well done, Melanie!